📄 Terms & Conditions — My Bill Pays

Welcome to My Bill Pays. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Our Service

My Bill Pays provides assistance with bill payments and related support.
You agree to use our services legally and responsibly.

2. Eligibility

You must be at least 18 years old and legally able to enter into agreements.

3. Accuracy of Information

You agree to provide accurate, truthful, and complete information when using our services.

We are not responsible for issues resulting from incorrect information supplied by you.

4. Service Limitations

We do not claim to represent or act on behalf of any utility, telecom, or billing company.
We provide general assistance only, not official company services.
Processing times and outcomes may vary depending on third-party systems.

5. Payments

You agree to pay all applicable service fees associated with using our assistance services.
Fees are disclosed before the service is completed.

6. Prohibited Activities

You may not:

Use our service for fraud or unauthorized payments
Impersonate any person or company
Attempt to compromise our systems

7. Liability Disclaimer

My Bill Pays is not responsible for:

Delays caused by third-party billing companies
User-submitted errors
Service interruptions
Any indirect or incidental damages

Our liability is limited to the amount you paid to us for the service in question.

8. Modifications

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of updated terms.

9. Contact Information

For questions about these terms, contact us:
Email: contact@mybillpays.com
Phone: (888) 440-0483

📄 Privacy Policy — My Bill Pays

My Bill Pays (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with our services:

Personal details (name, phone number, email)
Billing information provided voluntarily
Service-related information you provide when requesting assistance
Technical data such as IP address, device type, and browser information

2. How We Use Your Information

We use the collected information to:

Provide bill-payment assistance
Communicate with you regarding your requests
Improve and manage our services
Maintain security and detect fraud or unauthorized activity
Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information.
We may share information only with:

Authorized service providers who help operate our business
Legal authorities when required by law
Payment processors only when needed to complete a transaction

4. Data Security

We use industry-standard security measures to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You may request:

Access to your data
Correction of inaccurate information
Deletion of your personal data (where legally allowed)

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

7. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

8. Contact Information

For any privacy-related questions, contact us at:
Email: contact@mybillpays.com
Phone: (888) 440-0483

📄 Refund Policy — My Bill Pays

My Bill Pays aims to provide reliable, helpful service. This Refund Policy explains when refunds may be issued.

1. Non-Refundable Services

Because our service involves real-time support and processing, service fees are generally non-refundable once work has begun.

2. Eligible Refund Situations

A refund may be issued if:

We were unable to provide the service you paid for
A duplicate payment was accidentally made
There was a proven technical error on our side

3. Non-Eligible Situations

Refunds will not be issued for:

Incorrect information provided by the customer
Changes of mind after service completion
Delays caused by third-party billing companies
Unsuccessful payment attempts caused by insufficient funds or account restrictions

4. Refund Request Process

To request a refund, contact us within 7 days of your payment:

Provide your name, phone number, and proof of purchase
Describe the reason for your request

We will process valid refund requests within 5–10 business days.

5. Contact Information

Email: contact@mybillpays.com
Phone: (888) 440-0483

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